Using Collective Intelligence to address Democratic Challenges

Democracies around the world are experiencing declining trust in politicians [1]. In France this has amounted to the Yellow Vests, a complex social movement with a variety of different interests, but united around the notion that their voices have been excluded from the political process. There is general distrust in democratic institutions and a recent study shows that 60 % Click to read full article

Fifteen Years With The Harnessing of Tacit Knowledge and Employee Predictions

It was a sunny April afternoon in 2003 on the Cornell University campus. I was sitting outside the Johnson School of Business, glancing at the world’s leading hotel school, the Cornell School of Hotel Administration. It made me reflect on the many rich insights that hotel staff accumulate from their daily operational experiences. Hospitality employees are in continuous interactions with Click to read full article