Fifteen Years With The Harnessing of Tacit Knowledge and Employee Predictions

It was a sunny April afternoon in 2003 on the Cornell University campus. I was sitting outside the Johnson School of Business, glancing at the world’s leading hotel school, the Cornell School of Hotel Administration. It made me reflect on the many rich insights that hotel staff accumulate from their daily operational experiences. Hospitality employees are in continuous interactions with Click to read full article

Crowd Predictions From The Frontline – Project Updates

Last fall Collective Intelligence Unit (CIU) initiated the 3-year research project “Crowd Predictions from the Frontline”. The project is supported by The Danish Industry Foundation, and aims to apply new crowd predictions methods to demonstrate how information from frontline employees in Danish multinational organizations can be aggregated and used for optimized, strategic decision-making. The research project is divided into a Click to read full article

On ‘Big Mind’ Thinking: A Collective Intelligence ‘Paradigm’ For Our Time? – Part 3 of 3

Building on ‘mindset shifts’: From ‘thinking’ to ‘doing’ Circumstances are frequently trendsetters. Effectively bypassing ‘hype-cycles’, greater investment and understanding of artificial intelligence (AI), automation, machine learning (ML), and what those types of approaches to technologies can realistically deliver, has substantial value. When harnessed on robustly tested, well-proven and evidence-based paths, these approaches to technologies provide tangible results and outputs, forming Click to read full article

On ‘Big Mind’ Thinking: A Collective Intelligence ‘Paradigm’ For Our Time? – Part 2 of 3

Addressing ‘multiple complexities’: ‘Proof-of-concept’ to ‘productization’ Naturally, in today’s overall era of ‘multiple complexities’, also known as ‘multiplexity’ and involving ‘globalized strategic risk’, several suggestions arise as to the central question posed at the end of Part 1 of this blog post: ‘how do we go about realizing our goals and accomplishing our intended effects and outcomes?’ An improved understanding Click to read full article

On ‘Big Mind’ Thinking: A Collective Intelligence ‘Paradigm’ For Our Time? – Part 1 of 3

A source of ‘Big Mind’ origins This summer I read the latest book Big Mind: How Collective Intelligence Can Change Our World, by Geoff Mulgan, Chief Executive of Nesta, the UK’s National Endowment for Science, Technology and the Arts. Mulgan presents a proposal to assist humankind to find ways forward into the future. He does this by helpfully surveying and Click to read full article

The Studies that “Disproved” Free Will (and why it may not even matter)

Do we have free will when it comes to our actions and behaviour? A series of neuroscience experiments linked to the predictive brain led scientists to question this notion, sparking an intense scientific debate. This post breaks down and discusses these experiments, and, most importantly, the implications of whether or not we believe free will exists. Neuroscientific “Evidence” against Free Will Click to read full article

USING UPDATED INFORMATION FROM THE FRONTLINE

One of the foremost responsibilities of senior executives in established organizations, small and large, is to stay updated on current market developments and recognize when it is time to change course and adapt.[1] However, senior executives often hear what middle managers ’think they want to hear’, which often shields them from the shabby truth. Frontline employees capture what is going Click to read full article

4 Ways Organizations Can Start Using Collective Intelligence

  Collective Intelligence is enabling organisations to tap into the shared knowledge and expertise of large and diverse groups of people to address a variety of business challenges.  There are many ways in which organisations are using Collective Intelligence and we discuss some of these below. The Internet has given rise to some remarkable technologies that enable people to collaborate. Click to read full article

Why Collective Intelligence is the Future of Knowledge Generation for Businesses

If I placed an ox in front of you and asked you to assess its weight, how close would your guess be? While we don’t doubt your intellect and competence; statistically, you probably wouldn’t hit the jackpot. But if you place your guess as part of a crowd, now that’s another story. Positioning an ox in front of a group Click to read full article

Crowd Predictions From The Frontline

A proactive decision tool for dynamic strategic management   Crowd Predictions from the Frontline is a 3-year research project initiated and headed by Collective Intelligence Unit, Department of International Economics and Management, at Copenhagen Business School. The project is supported by The Danish Industry Foundation and derives from the foundation’s theme “call on new management principles”. The project aims to apply new crowd Click to read full article